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The personal data we collect is used to facilitate delivery of products and/or services to our customers. In the process of providing these products and/or services, we require our customers to provide certain personal data. Specific details may include, but are not limited to the following and may be subject to change:
In the case of:
We may collect information from you in several different areas on the Site including but not limited to those described below:
We use personal data about our customers to fulfill orders placed on the Site, to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customise our Site's content and layout. We believe these uses allow us to improve our Site and provide better service to our customers.
We occasionally may use a customer's email address and, in rare situations mailing address or phone number, to contact a customer regarding administrative or billing matters.
We also may use information in the file we maintain about a customer to resolve disputes.
Better World Books will only share your personal data with:
It is possible for you to use much of our Site without giving us any personal data. When you do register with us or give us personal data, you will have an opportunity at the time we collect your information to limit email communications from Better World Books. You can request at any time that Better World Books not send future emails to you by unsubscribing from the communication through links contained therein (typically in the footer of the email). If you require further assistance, you may contact us at email@example.com. If you have placed an order with us, please note that such requests do not include emails of a purely administrative nature (i.e., you cannot opt out of receiving order confirmations, shipping confirmations, or arrival confirmations). They do, however, include opting out of special offers and newsletters (as above).
The Site may make chat rooms, forums and message boards available to its users. You are not required to provide any personal data when using these areas but you may choose to do so. If you post personal data online, it will be publicly available and you may receive unsolicited messages from other parties. Better World Books cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal data in these areas.
We do not encourage children to participate in providing us with any personal data. We ask that minors (12 years of age and under) do not submit any personal data to us.
By providing us with any personal data, to the fullest extent permitted by law, you expressly and unconditionally release and hold harmless Better World Books and its shareholders, subsidiaries, affiliates, directors, officers, trustees, employees, volunteers and agents (collectively, the “Releasees”) from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal data. In addition, while Better World Books makes efforts to ensure the proper and appropriate use of data provided by Better World Books to third party companies, promotional partners or vendors, the Releasees are not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal data by such third parties.
If your personal data changes (such as your postcode), or if you no longer desire to access our Site, we will endeavour to provide a way to correct or update the personal data you have provided to us. This can be done by making changes to your profile, by using an option out message in an email, or by emailing us at firstname.lastname@example.org.
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You may also contact us by email at email@example.com.
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